Welcome to the Pataskala Division of Utilities Customer Service Department.  We are located at 621 W. Broad St. Ste 1D.  Our office hours are from 8am to 4pm, Monday-Friday.  Our department provides water and/or sewer billing and service for 1800 residents within the city limits and 1200 outside the city limits. We are currently working on adding pertinent information and forms to our website  for your convenience.   Please contact us at one of the numbers below if you have any questions or concerns regarding your water and/or sewer account.

 

Gina Kaetzel 740-964-6275

 

Stephanie Tallman 740-927-5249

 

Ralph Spangler 740-964-6275

 

Emergency Phone (24 hours/day, 7 days a week) 740-927-6867

 

 

Water and/or Sewer Billing

 

Water and Sewer bills are always mailed the last working day of each month and are due on the 15th of the following month unless the 15th falls on the weekend or a holiday then they would be due on the 1st business day thereafter.  Failure to receive  a bill does not excuse penalties or charges against a customer's account.

 

Payments may be made in person or by mail, at 621 W. Broad St.  There is also a drop box at this address for after hours use.

 

Automatic Payment Deduction is also offered.  Customers may opt to have the payment deducted from their checking account on the 10th of each month.  Please contact the billing office to receive a form for your completion.

 

Late Charges:  Current charges are subject to an additional charge of 10% if not paid by due date.

 

Disconnection Procedure:  If a customer is in a disconnect situation the notice will be printed on the bill.  Total amount due must be paid and received in the Billing Office, by close of business on the 15th to avoid disconnection.

 

Make Checks Payable To:  Pataskala Division of Utilities

 

Water and/or Sewer Rates

 

Minimum monthly charge:  0-3,000 Gallons

 

                        In the city limits              Outside the city limits

 

For all consumption above 3,000 Gallons the below rates apply on a per 1,000 Gallon basis.

 

                        In the city limits              Outside the city limits    

 

Water               $2.58 per 1,000              $3.86 per 1,000

Sewer               $4.75 per 1,000              $4.75 per 1,000